How to Choose a Cleaning Company: 10 Criteria to Focus On

How to Choose a Cleaning Company in Prague: 10 Criteria to Focus On

Choosing the right cleaning company is more important than most people think. You are letting a stranger into your home — near your belongings, keys, sometimes your children and pets. A bad choice can mean damaged furniture, poor quality, or security risks. Hundreds of cleaning companies operate in Prague. How do you navigate?

1. Liability Insurance

The absolute baseline. If a cleaner breaks a vase or scratches parquet, insurance covers it. A company without insurance is a red flag.

2. Vetted Staff

Ask how the company vets its cleaners. Serious companies check criminal records, references, and conduct personal interviews.

3. Transparent Pricing

Price should be clear upfront. Avoid companies without published prices. See our transparent pricing as an example.

4. References and Reviews

Google reviews, Facebook ratings, word of mouth. Read review texts, not just star ratings.

5. Eco-Friendly Products

Quality companies offer a choice of standard and eco products. Important for families. More in our eco cleaning guide.

6. Satisfaction Guarantee

Serious companies guarantee: if unhappy, they return and fix for free.

7. Flexibility and Communication

Easy rescheduling? Free cancellation with notice? Quick, professional communication? Online booking system is a plus.

8. Dedicated Cleaner

Best companies assign a regular cleaner who knows your flat and preferences.

9. Comprehensive Services

Regular cleaning, deep cleaning, windows, upholstery, moving — one provider for everything.

10. Local Knowledge

A company that knows your neighbourhood understands local apartment types. We serve all Prague — Prague 2, Prague 7, and beyond.